Support
Troubleshooting
For Level 1 - Support - Please follow the below steps,
- Make sure the wifi is turned on in the device you are trying to use.
- Turn off your router for 5 minutes and turn it back on if that does not work please follow the step below.
- Take out your sim card for 5 minutes, out the back of the router, and put back in.
For Level 2 - Support - Please fill out the form to the right and we will log in remotely to try and fix the fault.
For Level 3 - Support - you will require an engineer please book this on the link below;
Level 3 Support
Are you receiving slow speeds?
Please check your network provider below for any issues/ maintenance on a mast in your area.
EE network checker - Check Status
Vodafone - Check Status
O2 - Check Status
If you require support with your VoIP system please click on the link below and they will be happy to assist you;
VoIP Support
For remote support please download the Team Viewer link below to allow us to login remotely and assist you accordingly.
Team Viewer